Return Policy
All sales at River City Forklifts are final. Returns are only accepted for verified manufacturer defects. Any issues resulting from misuse, lack of maintenance, or normal wear and tear are not covered.

If you believe your equipment has a manufacturer defect, contact us immediately at [insert phone/email] with proof of purchase and serial number so we can help coordinate a warranty repair or replacement per the manufacturer’s terms.

Warranty Policy
River City Forklifts honors all manufacturer warranties on the equipment we sell. Warranty coverage and duration vary by brand, model, and apply only to defects in materials or workmanship.

Warranty claims must be verified by an authorized technician and submitted within the manufacturer’s stated warranty period.
Damage caused by misuse, improper maintenance, or normal wear and tear is not covered under warranty.

To start a warranty claim, contact our service team at with your equipment’s serial number, proof of purchase/warranty, and a brief description of the issue.